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Kansas City Business VoIP Review

Our organization provides comparisons for VoIP phone service shoppers to quickly sift through the best business VoIP providers in Kansas City. We’ve polled past adopters of the leading business phone services and asked them to rate their experiences. This includes both local businesses and national VoIP providers with local branches. The companies we’ve featured below offer custom packages for small, mid-size and enterprise business. Only the three most highly rated companies are shown below.

Business

Rating

Available Features

Customer Support

Sound Quality

9.8 9.7 9.8
8 8.2 8.5
8.5 7 8

Some of the questions we asked included:

Is there easy customer support help available?

Can numbers be easily ported with no or little cost?

Is there any contract? If so, what is the length and average cost?

What features are standard and what features cost extra?

Was call quality and clarity improved by your move?

Were there any hidden or extra fees that surprised you?

Weighted VoIP ranking factors

  • Ease of reaching customer service 90%
  • Consistent call quality 75%
  • Ease of Installation 60%

Total Reviews Collected

%

Reviewers Who Reported Improved Call Clarity

Estimated U.S. Businesses using VoIP

Our goal is to provide a review of key selection criteria when choosing a business VoIP provider, as well as an avenue to receive quotes for service from top-rated providers.

VoIP is the leading business phone technology that more than a quarter of Americans are using today, either at home or at work, according to a recent report by PEW. Millions of people have already switched to save big on business phone bills while improving their communication capabilities. Switching to VoIP is fast, easy, affordable and safe, and offers enterprise-level features to businesses of all sizes.

VoIP technology utilizes your Internet connection to transmit your phone calls. This removes the need for traditional analog lines coming into your office. Large enterprises typically choose and in-house VoIP system and run their phone service over sip trunks. Other sized businesses and businesses with multiple locations choose a VoIP system that is hosted by a provider, most ideally in a secured data center. There are multiple advantages of a cloud-based system and service, most notably is the low investment cost of the deployment and the advancement of communication features afforded to the business.

VoIP as a service has improved by leaps and bounds in the last decade. Sound quality, reliability and customer service have been prime factors for improvement. Many Kansas City VoIP providers exemplify this, but it is important to research your provider selections carefully. Voice Over IP has seen growth between 15% and 30% each of the past few years, with many new providers entering the market. The KC Business VoIP Review has evaluated a number of performance criteria with business respondents, with a high importance placed on the feature set of the service and the provider’s approach to customer service. What has set certain providers a part from the rest has been their particular approach to VoIP call quality management. Even in this day and age, phone calls are the backbone of most businesses. Prospects and customers are still more likely to call for information or discuss concerns than they are to deal with your website. For anyone that still prefers to talk to a real person, call quality matters.

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